East Metropolitan Health is committed to providing high quality health care to our community. We rely on feedback from our consumers to help us to continually improve our services.
There are a number of ways you can provide us with valuable feedback on your health care experience:
- Talk to a staff member or ask to speak to a manager.
- Ask staff to give you a feedback form to complete on paper; or online via the hospital’s contact us form (please select compliment or complaint under enquiry category):
- Leave a note in one of our suggestion boxes.
- Contact the Consumer Engagement / Liaison department:
- Complete a survey following your discharge.
- Share your story on the Patient Opinion website (external site).
Your feedback is important to us, so please take the time to let us know how we can improve; if you received exceptional treatment; or if you have any general comments about your visit.