Stories from Our Patients

Patient Opinion logoReceiving and listening to stories from our patients, their families and their carers provide valuable feedback about the quality of the healthcare we provide.

Patient Opinion is an online platform that enables members of the public to tell us about their experience with our services. This information is used to improve services and to recognise staff and teams who may go above and beyond our patient’s expectations.

See what our patients are saying about us and how we are responding (external site).

East Metropolitan Health Service (EMHS) has implemented Patient Opinion across all EMHS hospitals including:

  • Armadale Health Service
  • Kalamunda District Community Hospital
  • Bentley Health Service
  • Royal Perth Hospital

Since introducing Patient Opinion, EMHS has had:

EMHS patients are encouraged to tell us about their experience with EMHS hospitals.

The most recent stories from our patients are:

As a result of what our patients tells us, EMHS hospitals have made or plan to make changes to improve the quality of services.

The most recent changes or planned changes are:

Last Updated: 29/04/2019