See how we measure up

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  Preventing Complications in Hospital The prevention of hospital acquired complications across East Metropolitan Health Service is an integral part of safety and quality improvement.
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  Preventing Infections in Our Health Service Information and reporting on rates of healthcare associated infections and hand hygiene compliance across EMHS.
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  Caring for Our Mental Health Clients Ensuring our mental health consumers receive the best quality care is of the upmost importance.
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  Getting It Right the First Time Getting it right the first time ensures the best outcomes for patients, their families and carers.
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  Learning for Patient Safety Patient safety is at the forefront of everything we do. To help us provide the safest possible care, we look at any incidents that occur to ensure we learn from them.
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  Care Opinion Receiving and listening to stories from our patients, their families and their carers provides valuable feedback about the quality of the healthcare we provide.
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  The Patient Experience The patient experience is at the core of everything we do. Click here to view information on how we collect, monitor and report on patient feedback and how we use this to improve our services.