In case of a mental health emergency:

• For immediate assistance with life threatening situations call 000.

• Mental Health Emergency Response Line:

  • Metro residents (local call) – 1300 555 788

  • Peel residents (free call) – 1800 676 822

  • The 24-hour, seven day a week Mental Health Emergency Response Line has professionals who can provide advice about mental health problems and, if needed, assist with access to mental health care.

For more information we recommend:

• Visiting the Mental Health Commission (External Website).
• Download and read the EMHS-Mental Health Emergency Services Brochure.

EMHS Lived Experience Strategy 

The East Metropolitan Health Service (EMHS) Lived Experience Strategy (PDF) outlines out approach to systematically and sustainably incorporate the insights and expertise of those with lived experience of mental health challenges into our service delivery and organisational culture. This includes a commitment and strategy to support, integrate, and grow the Peer Support Worker (Lived Experience) workforce to enhance the effectiveness, inclusivity, and empathy of our services. 

In this short video, meet some of our amazing mental health nurses providing services right across our health network.