Mental Health Emergency Response Line

MHERL is not an emergency service. In an emergency call 000.

The Mental Health Emergency Response Line (MHERL) is a 24-hour telephone service for people in the Perth metropolitan area experiencing a mental health crisis.

The service aims to keep individuals safe during a mental health crisis by connecting them with appropriate support services.

You can call MHERL on:

• 1300 555 788 (Perth)
• 1800 676 822 (Peel region)

MHERL provides contact with a trained mental health clinician who can provide:

• mental health assessment
• crisis support, crisis planning and brief intervention
• mental health system navigation
• mental health information and advice
• referral to a mental health or emergency service when more than telephone support is required.

MHERL is available for:

• individuals experiencing a mental health crisis who feel that they need urgent assistance
• families or carers of people with a mental illness
• members of the general public who witness a mental health crisis and need assistance
• health professionals
• community welfare service providers.

For people living in regional and remote areas of Western Australia, Rurallink provides an equivalent service overnight and at weekends.