EMHS seeking Consumer and Community Advisory Council members

East Metropolitan Health Service (EMHS) has an exciting opportunity to be a State Appointed Member of the Consumer and Community Advisory Council (CCAC), contributing to the governance of St John of God Midland Public Hospital (SJGMPH). There are currently two Council Member positions available.

The CCAC is formed by both State and St John of God (SJG) appointed members who collectively represent consumers, reflecting on how patient and visitor experience can be improved.

We believe the diversity of representation, skills and background is vital to CCAC decision-making and this ensures the community’s broader interests and needs are at the centre of the Hospital’s operations. A range of life experiences, technical knowledge and capabilities is valued, as these contributions bring broader perspectives and insights, which can shape the improvement of SJGMPH over time.

The CCAC provides input into service delivery by advocating for communities they represent and participating in improvement initiatives. It also actively promotes community participation to enhance the patient experience and hospital services. Applications are strongly encouraged from health consumers and carers, particularly those with a connection to Aboriginal and multi-cultural groups.

CCAC Members are appointed for a period of two years, including a four-month probation period.

Essential Selection criteria

1. Demonstrated ability to represent community and consumers to improve patient experience;
2. Demonstrated communication skills and ability to work respectfully with others; and
3. Awareness of issues experienced by diverse groups (including Aboriginal communities, people from Culturally & Linguistically Diverse (CALD) backgrounds and the LGBTQI+ community.)

State Appointed Member Representatives – Key Duties

• Represent consumer and community focused input into proposed and current initiatives and projects;
• Attendance at planned CCAC meetings or working groups;
• Review safety, quality and performance (i.e. patient feedback, satisfaction survey and complaints);
• Contributing to recommendations to improve SJGMPH;
• Reviewing hospital developed communication materials. patient education and way finding;
• Attend an orientation, including familiarisation with the CCAC’s Terms of Reference; and
• Provide contributions which are consistent with the values of EMHS and SJGMPH.

Other Requirements

• Standard Police clearance;
• Signing a confidentiality agreement;
• Declaring of any perceived, potential or actual conflicts of interest;

Please send your Expression of Interest by Monday 13 June 2022 to Anne-Marie Presho, EMHS Director, Office of the Chief Executive.

Your application should include a very brief cover letter and your CV. Include your statements to the above selection criteria within the covering letter in less than three pages.

For a confidential discussion, please contact, Anne-Marie on 9224 2195 or Principal Contract Manager, Grace Hockey on 9224 3060.

Your voice is important to us and we look forward to hearing from you!