About Us
The Byford Health Hub aims to provide an innovative approach to service delivery, where services are connected in the way they run to support a coordinated experience for the consumer, across all levels of care.
Scheduled to open in 2026/27, Hub services are expected to include primary health care, mental health, child and adolescent health, aged and disability supports, allied health, as well as a range of other community health and social services.
If you have any questions, contact the Byford Health Hub team via email.
Health hubs are about having multiple health services located in one place.
A health hub is a place where multiple different health, social, and community services are located, usually in the same building. For example, a health hub might include a doctor’s surgery, psychologist, radiology clinic, and physiotherapy under one roof.
Hubs are different from hospitals, which are usually larger, and focus almost exclusively on health problems (especially when they are very serious). However, hubs may often partner with hospitals and even deliver some of the hospital’s services in a more local context.
Hubs are a way of implementing a modern approach to health care called "place-based systems of care" which creates convenient places in the community where people can go to receive all kinds of care, in a convenient and connected way.
In designing the Byford Health Hub, we will need to determine the right mix of social and health services based on the needs of the community – and consider how they will work based on a range of factors, including the organisations that might deliver them and the model of integrated care.
The Charter shares how Hub services will be encouraged to show their commitment to community and consumers.
It shows an approach to care where services are connected in the way they run, to feel like one experience for the community.
This connection is expected across all levels of care, from promotion of health and wellbeing for the whole community, to assessment and diagnosis, through to treatment and rehabilitation.
The Charter is supported by the Byford Health Hub Integrated Service Delivery Model, which is a set of principles to encourage collaboration between services and with the wider community.
The Charter and Model were developed from a review of best practice, with feedback from a range of service providers, community representatives and East Metropolitan Health Service.
Closer to the Hub’s opening date, service providers who are part of the Hub will be encouraged to explore innovative models of care and shared care pathways to support people in the community.
The Shire of Serpentine Jarrahdale and key stakeholders developed early concepts and a business case for the hub.
In February 2021, the State Government made an election commitment to support the delivery of a Byford Health Hub
In May 2023, WA Treasury approved the capital business case request for $36.3 million. This was part of the 2023/24 State Budget for the next stage of the hub capital build ($42.2 million total project costs, including $5.9 million of forward works).
The East Metropolitan Health Service is responsible for coordinating the planning and delivery of the hub. EMHS has embraced the opportunity to partner with the Shire to build a healthy community service that fosters healthy people.
The project is in line with recommendations of the Sustainable Health Review (SHR), which sets directions to drive a cultural shift away from acute hospital-based care to prevention and seamless access to services at home and in the community.
The Byford Health Hub is part of the Byford Town Centre activation projects and will provide health and social services for the Serpentine Jarrahdale community.
The health hub is intended to be built in the centre of Byford as part of the Byford Town Centre.
Further details about the location and plans will be provided as soon as available.
October 2024
- Initial Schematic Design for the Byford Health Hub complete.
- Byford Health Hub forward works tender released
- Expression of Interest for Byford Health Hub Public Art advertised on Tenders WA.
September 2024
- Artworks by local high school students on public display - these will be used in design elements for the Hub.
July 2024
- Project Definition Plan completed
April to June 2024
- Request advertised to establish an in-principle tenancy agreement (licence) with a non-WA Health Service provider who specialises in Enhanced Primary Mental Health (EPMH) services to operate at the future hub. The Request was open for seven weeks from April to June 2024. Future requests for Hub tenancy will be publicly advertised closer to the commencement of the Hub.
September to November 2023
- Invitation open for six weeks for Service Providers to register their interest in being involved in the hub.
May 2023
- WA Treasury approves capital Business Case request for $36.3 million as part of the 2023/24 State Budget for the next stage of the hub capital build ($42.2M total project cost, including $5.9 million of forward works).
- Program refined to commence planning for integrated service and capital commissioning.
December 2022
- The Shire and EMHS collaborate on preferred site and start land negotiations.
August 2022
- Draft Heads of Agreement prepared, based on negotiations to date. Council endorsed the terms, for future consideration by EMHS. Council will consider a future report about the Business Plan and intended disposition of the property.
May 2022
- Council adopted the Master Plan for the Civic Purpose site in Byford Town Centre, which will inform future decision making relating to business planning and land disposition for the hub site.
February 2022
- Council Note Management Order secured for the Community Purpose Site, completing an important step in securing the future civic needs of the Shire to accommodate the future hub.
December 2021
- Two groups established - Community and Consumer Advisory Group, and Service Provider and Clinician Advisory Group -- to provide advice and support to the program.
August 2021
- Interagency Steering Committee established to provide oversight and approval as part of the program governance.
June 2021
- Program management office established within East Metropolitan Health Service to support and coordinate the Byford Hub program.
February 2021
- Serpentine Jarrahdale Council endorses Byford Health Hub Business Case.
- State Government commits $30.6 million for the Byford Health Hub.
Media releases and news stories about the project:
- Forward works tender now open for landmark Byford Health Hub (external link) – October 2024
- Byford teens make their mark on their future hub - Your Local Examiner (external link) –September 2024
- BHH Architects appointed - Serpentine Jarrahdale examiner (PDF) - March 2024
- Calls for health providers - Gosnells Examiner (pdf) - October 2023
- Shire welcomes Byford Health Hub funding announcement - Shire of Serpentine Jarrahdale (external website) - 31 May 2023
- Major investment in new Byford Health Hub (external link) - 11 May 2023
- East Metropolitan Health Service News - Byford Health Hub continues to progress - 18 March 2022
- Byford Health Hub - Shire of Serpentine Jarrahdale Media Release February 2021 (pdf) - 16 February 2021
- Council endorses Byford Health Hub Business Case - Shire of Serpentine Jarrahdale (external website) - 16 February 2021