Community

Stay up to date with the Hub!

We are working hard to make sure community perspectives and needs are being integrated into the Hub development.

Through the advisory groups, events and initiatives, we are actively designing Hub services to support you.

To receive updates as the Hub progresses, join the Community Mailing List.

For any queries, send us an email here, byford.healthhubprogram@health.wa.gov.au

The community in the Shire of Serpentine Jarrahdale play an important role in ensuring that the services and design of the Hub are suitable to local needs.

The BHH Community and Consumer Advisory Group and the BHH Aboriginal Advisory Group meet regularly and provide feedback on the Hub planning.

So far we have asked for input about the consumer experience such as booking systems, reception and waiting areas, support and facilities.

The Aboriginal Advisory Group provides advice on cultural considerations for the Hub planning and engaging the Aboriginal community.  

Community information events have been held at:

 September 2024          Byford Student Art Exhibition with local secondary schools  Byford
 March 2024  Harmony Night Festival information stall  Byford
 December 2023  Shire of Serpentine Jarrahdale Christmas Street Festival information stall        Mundijong
 October 2023  Breast Screen Awareness morning tea information session  Mundijong
 October 2023  Serpentine Jarrahdale Country Fair and Log Chop information stall  Jarrahdale
 July 2023  Aboriginal community consultation with local community members  Byford
 June 2022  Local GP Breakfast information session  Byford
 April 2022  Byford Village Shopping Centre information stall  Byford

A special art exhibition by students provided an opportunity to engage with younger residents of Byford.

Students in years 9 and 10 from Byford Secondary College and Salvado Catholic College explored their perspectives on the identity of Byford and what health means to them.

Working with artist Olivia Robinson, they experimented with a range of mixed media techniques and materials.

The artwork was displayed at the Byford Village Shopping Centre foyer in early September 2024, with the Member for Darling Range Hugh Jones MLA officially opening the exhibition.

See the local newspaper's story about the exhibition.

See the video promoting the artworks here

  Byford 2  Art exhibition

Byford 3

 

 

 

1. When will the Hub services go live?

 

Subject to building timelines, the Hub will be operational in 2027.

 

2. Who will run the Hub?

 

Armadale Kalamunda Group (AKG), operated through East Metropolitan Health Service (EMHS)

 

3. What are the intended opening hours?

 

Primarily 8am to 5pm Monday to Friday, with flexibility based on the needs of the providers and consumers.

 

4. What services will be provided?

 

  • Primary health care
  • Pathology collection
  • Enhanced Primary Mental Health (adults)
  • Maternal and Child Health Services
  • WA Health outpatient specialities including community rehabilitation, paediatrics, physiotherapy, and diabetes
  • Healthy Community initiatives
  • In-person and virtual consulting rooms for health and social services including aged care and disability support

 

5. Will the Hub duplicate services in the area?

 

EMHS will strive to avoid duplication of services and fill identified needs in the community. 

 

6. How affordable will services be for residents?

 

The intention is for services to be affordable for community members. Out-of-pocket costs for consumers should be low, and bulk billing should be available where possible.

 

7. Can community groups use facilities in the Hub?

 

Yes, they can book multi-purpose function spaces for community classes, workshops or gatherings for health and social care purposes, using a booking system.

 

8. How will the community benefit from the Hub?

 

Community members will enjoy a range of benefits including:

 

  • Services that focus on coordinated care and a streamlined experience for the consumer
  • Flexibility for Hub services to adapt over time to meet the changing needs of the community
  • Affordable options for a wide range of services, including telehealth/virtual access
  • Modern purpose-built spaces located close to the main shopping complex, Byford train station and bus depot.
  • Staff at the common reception area to guide and welcome you - providing a "no wrong door approach"
  • Community Care Navigators – a service led by EMHS which supports consumers to navigate health and social services, providing referrals, coaching, coordination, advocacy, and education.

 

9. Will there be job opportunities at the Hub?

Future job vacancies with WA Health will be advertised on Jobs WA as they become available.

Last Updated: 13/02/2025