Rurallink is an after-hours telephone service for people in rural and regional Western Australia experiencing a mental health crisis.

  • 1800 552 002
  • 4.30pm – 8.30am weeknights
  • 24 hours on weekends and public holidays
  • In an emergency call 000

Callers to Rurallink are connected to a trained mental health clinician who can provide them with:

  • mental health assessment
  • crisis support, crisis planning and brief intervention
  • mental health system navigation
  • mental health information and advice
  • planned support calls over weekends and overnight to people experiencing a crisis
  • referral to a mental health or emergency service when more than telephone support is required.

The service is designed keep individuals safe during a mental health crisis by connecting them with appropriate support services.

The service is available for:

  • anybody experiencing a mental health crisis who feels they need urgent assistance
  • families or carers of people with a mental illness
  • members of the general public who witness a mental health crisis and need assistance
  • health professionals
  • community welfare service providers.

For people living in the Perth metropolitan area, the Mental Health Emergency Response Line (MHERL) provides an equivalent service.

Project to improve MHERL and Rurallink

East Metropolitan Health Service (EMHS) is embarking on a major project to improve MHERL and Rurallink. Visit the project page for more information.

Last Updated: 18/01/2024